A severed cable lies on the ground Wednesday along Cerrillos Road where crews were working to repair the downed lines that caused the Xfinity internet outage.
City and Xfinity crews work to repair downed lines Wednesday on Cerrillos Road that knocked out Xfinity internet in much of Santa Fe and Los Alamos.
Luis Sánchez Saturno/The New Mexican
A severed cable lies on the ground Wednesday along Cerrillos Road where crews were working to repair the downed lines that caused the Xfinity internet outage.
Luis Sánchez Saturno/The New Mexican
Crews work Wednesday in the area where a truck pulled down utility lines near Richards Avenue and Cerrillos Road.
A truck pulled down utility lines Wednesday at Cerrillos Road and Richards Avenue, knocking out Xfinity internet service for many people in Santa Fe and Los Alamos.
Service went down around 12:30 p.m. for customers in Santa Fe and Los Alamos, spokeswoman Julianne Phares of Comcast, Xfinity’s parent company, said in an email. As of Wednesday night, many people were still without internet, and the company said it might be early Thursday morning before some people see service restored.
“Crews continue to work nonstop on the repair,” Phares wrote. “Our estimated time of restoration for all customers is 2 a.m.”