The New Mexico Children, Youth and Families Department is walking back a contentious decision to have a single software company complete a data system upgrade without accepting proposals for the project.

Instead, the child welfare agency plans to open a competitive bid process for the completion of future portions of the software system overhaul.

Since June 2020, the department has held exclusive contracts with the tech firm Binti to modernize its Comprehensive Child Welfare Information System. The California-based software company was hired to help streamline the state’s foster care and adoption processes through the system upgrade.

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